Through the magic of our easy-to-use secure software, you can watch our trained professional technicians connect to your PC and navigate through the issue and quickly resolve it. We can do remote virus and spyware removals, provide training on software programs, troubleshoot networking issues, diagnose a hardware or printer issue, or provide you with specialized expert consultations on a variety of technical issues.
Using the highest level of security, 256-bit encryption you simply invite us into your PC for a single support session. It is just like having a technician in front of your computer but support happens in minutes rather than hours!
Call (248) 365-4616 or email us today to find a solution that works for you.
Enjoy peace of mind knowing that if the unexpected happens (systems crash, virus, data corruption, fire, flood, theft, sabotage, human error, etc.) your data is safe and secure offsite at our two mirrored data centers and easily accessible to you with just a few clicks, 24/7.
Advantages over Obsolete Backup Solutions
… such as tape drive, CD / DVD, etc.
• It’s Easy: Simple to set up & operate, perfect for non-techies;
• It’s Automated: Runs nightly, saves your staff’s time;
• It’s Fast: Delta block incremental backup transmits only changes;
• It’s Secure: Transmitted and stored using military-strength 128-bit AES encryption through Secure Socket Layer
• at two mirrored, state-of-the-art data centers facilities with redundant power and bandwidth.
• It’s Offsite: Protects your data from fire, flood, theft, sabotage and human error;
• Free 24/7 Support: No extra charges for support, restores, bandwidth usage, etc.
• Free 30-Day Trial: No credit card required to start using the service unrestricted.
Time & Money Saving Features
…that increase your efficiency and productivity, while minimizing costly data loss
• Easy System Restore: Full system backup files for easy, complete hard drive recovery;
• Remote Web Access: Access your data from any computer with Internet connection;
• 10-File, 90-day Versioning: Restore files up to the last 10 versions or up to the last 90 days;
• Extended Archiving: We store any data deleted from your system for 90 days;
Click here to start your FREE 30-day online backup trial, or for more info »
Call (248) 365-4616 or Email us today to find a solution that works for you.
Here’s a deeper look at our comprehensive and integrated services:
• Disaster Recovery Planning
• Problem Prevention Network Audit
• Dominion’s Network Solutions’ Service Plans
• Site Maintenance
• Site Security
• System Administration
• Updates
Disaster Recovery Planning
Imagine losing financial, sales, delivery, audit, and other critical data that keeps your business functioning. You simply can’t afford it.
At Dominion Computer Consulting, we will define the processes you need to safeguard that data. Then by implementing backup and recovery mechanisms, any data lost during power outages, system crashes or other disasters will be recovered. For maximum protection, this is an on-going process that evolves and changes as your organization grows.
Key Benefits:
• Documentation of all processes
• Defines the critical data to be backed up
• Defines the backup process
• Schedules the cycles of backup: daily, weekly, monthly and annually
• Determines which data to be stored on-site and off-site
• Testing recovery processes
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Problem Prevention Network Audit
By inspecting your existing IT situation, we learn more about you, your business and computing system. This enables us to give you important, accurate and cost-effective recommendations to modify, secure or otherwise enhance your system’s performance.
Key Benefits:
• Optimizing existing hardware and software
• Enhancing security through tools like firewalls, anti-virus software and backups
• Ensuring software license compliancy to avoid costly fines and legal issues
• The Problem Prevention Network Audit is necessary because it enables us to get to know your system and business environment and give you informed recommendations regarding your present situation and to partner with you in growing your small business.
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Dominion Computer Consulting Service Plans
Think of our service plans as proactive insurance for your IT systems. You can be “rest assured” that your systems and networks are being continually monitored, sensitive and vital data is being safely backed up on a regular schedule, your virus protections and other safeguards are updated, etc. This also makes budgeting and forecasting much easier – your accounting department will appreciate it!
Take a look at our plans then call us so we can discuss which one will work best for your needs and goals.
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Site Maintenance
To keep your systems running optimally after set up or upgrades, consistent and diligent maintenance is needed. We can either perform these tasks or audit the system to ensure tasks are being completed as designed.
Key Benefits:
• Disaster Recovery Process is always up to date
• Anti-virus software safeguards systems against infections, data theft and down time
• Keeps firewalls and security operating smoothly
• Confirms backups are performed as scheduled
• Ensures that installation of new software is properly performed
• Monitors current and new users and their assigned functionality while removing users as needed
• Training in-house administrator to conduct approved tasks
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Site Security
Protection against hackers and viruses from damaging your network and Web site or stealing sensitive information vital to your company staying competitive, viable, secure and profitable in today’s marketplace.
Key Benefits:
• Establishes plan to protect all network and Web site components
• Discovers critical or weakest links in the chain
• Determines what tools are required to monitor your network and Web site
• Installation and use of needed tools
• Schedule weekly, monthly and annual processes
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System Administration
Done remotely or on-site, administration covers the addition or removal and management of hardware (servers, work stations, networks, printers and other peripherals), software, users, computer lists, etc.
Key Benefit:
• Keeping the entire system running efficiently, smoothly and easily adaptable as your business grows or changes
ADDED BENEFIT: Dominion Service Plan members enjoy priority scheduling. That means when you call us, you’ll be first in line to have your problem solved or question answered!
Dominion Service Plans
Basic | Support | Gold | Platinum | |
1 Hour Server Monitoring | X | X | X | |
Offsite Backup | X | X | X | |
Monthly Server Check | X | X | X | |
Scheduled Server Check | X | X | X | |
24×7 Server Monitoring | X | X | X | |
Network Administration | X | X | ||
Server Application Management | X | X | ||
Support Desk/Calls | 10 calls per month | Unlimited | ||
Scheduled On-site Time | X | X | X | |
Network Management | X | X | ||
Realtime Inventory | X | X | ||
Disaster Recovery | ||||
(Windows Operating System) | X | X | ||
(Hardware Only) | X | |||
Proactive Desktop Management | X | |||
Desktop Activation Management | X | |||
Server Upgrades | X |